Privacy Policy
This is Celering's Privacy Policy that will apply to the processing of personal data that is carried out through our Internet portal www.celering.com (hereinafter, the "Website") and our mobile application (hereinafter, the "Application").
This Policy forms an integral part of the General Terms and Conditions of Use of the Website and the Terms and Conditions of Use of the Celering App (hereinafter, the "T&C").
Celering Contact Details
- Company name: CELERING SMART MOBILITY SERVICES, S.L.
- Registered office: Calle Bravo Murillo 318, 28020 – Madrid
- VAT number: B-88459193
- Registration in the Mercantile Registry of Madrid: Volume 39517, Folio 53, Page M-701572 and Entry 1.
- Identification Code of the Community of Madrid: 4025
- Email: hola@celering.com
- Phone: 910376253
- Corporate purpose: Celering is a commercial entity dedicated, professionally and commercially, exclusively, to the exercise of mediation activities and/or organization of tourist services, being able to use its own and external means in the provision of the same.
Data Protection Officer
You can consult the contact details of our Data Protection Officer here and make any queries or request the information you need about the processing of your personal data.
Applicable regulations and principles of Personal Data Protection
The collection of personal data, processing and subsequent use by Celering is subject to the General Data Protection Regulation (EU) 2016/671 of 27 April 2016 (hereinafter, the GDPR), and Organic Law 3/2018 on the protection of personal data and guarantee of digital rights.
At Celering we process the personal data of our Users (as defined in the T&C) in accordance with the following principles (set out in said regulations):
- To treat the User's data with lawfulness, loyalty and transparency.
- To process the data in a way that is limited to the purpose for which they were collected.
- Data minimization: Processing adequate, pertinent, and limited data as necessary.
- Accuracy: To process accurate and, where necessary, up-to-date data.
- Limitation of the retention period (no longer than the time necessary for the purposes).
- Integrity and confidentiality (ensuring an adequate level of security).
What personal data does Celering collect from Users?
Celering only collects personal data that is adequate, relevant and limited to what is necessary to guarantee and enable access, use and/or contracting of our Services (as defined in the T&C), including:
(i) with regard to Users who are natural persons who access our Services by registering on our Application, their identification data necessary to manage their registration in the Service: name, surname, valid ID number, email address and telephone number, password and valid means of payment.
(ii) in the case of legal entities, who contract our Services through the Website: company name, address and NIF, User data (email address and telephone number), legal representative (name, address and ID card) and additional documentation according to the Service demanded.
In the case of underage Users, our policy requires the express written consent of those who hold parental authority or guardianship in order for Celering to process their personal data for the purpose of providing the Services.
How do we collect your personal data?
At Celering we only collect and process personal data when we have your consent or when it is necessary to provide you with our Services based on compliance with our contracts and legal obligations, these being the legal bases that allow us to process your data.
For this reason, we collect the personal data that you voluntarily provide us with when filling in the forms on our Website and in our Application, which Celering makes available to you as you identify yourself at any time, in accordance with the T&C.
What do we use your personal data for?
Celering only uses your personal data for the following purposes:
- To provide the Services to you.
- To attend to your requests or doubts, manage all communications and provide you with all the information you request.
- For the fulfilment of our legal obligations and duties.
- To keep you informed about our Services. Your data may also be used for segmentation of the same, as well as for the compilation of statistics to know the traffic and use of the Celering Website and Application, and to improve our Services at a global level.
Which third parties do we share your personal data with?
In order to provide you with our Services, in accordance with the purposes set out above, Celering will share your personal data with:
The companies of our business group, in accordance with article 42 of the Commercial Code and 18 of the Capital Companies Act. In such a case, the companies of the business group that have not collected the data will act as data processors, for the purposes of providing the Service. The User may contact those companies that have collected the data to exercise their privacy rights.
Our suppliers, in order to ensure the best Service, ensuring that adequate security is guaranteed for your data, and the competent public authorities in case it is necessary for compliance with a legal obligation.
What rights do you have as a Celering User in terms of privacy and how to exercise them?
As a Celering User, you can exercise your privacy rights at any time and free of charge as established by applicable regulations, such as:
- To know what personal data has been collected and processed by Celering, for what purposes, and with which third parties it is shared.
- Obtain a copy of your data (second and subsequent copies may incur administrative costs).
- Request the rectification of your personal data when they are inaccurate, or to complete those that are incomplete.
- Request the deletion of your personal data when it is no longer necessary in relation to the purposes for which it was collected.
- Request the limitation of the processing of your personal data, while its potential inaccuracy and other cases provided for in the applicable regulations are verified.
- The right to have your personal data transmitted to another company, entity or person in a common structured format (right to data portability).
- The right to object to the processing of your personal data by Celering.
- To exercise these rights, you can contact our Privacy Office at the following email address: protecciondedatos@celering.com
Commitment to data veracity
We remind you that, as a User, you are responsible for the information provided to Celering and are responsible for its adequacy and veracity.
Therefore, Celering will not be responsible for any data provided by the User that is not true, adequate and/or truthful.
Changes to the treatment policy
Celering reserves the right to modify its privacy and processing policy at any time. In any case, Celering will always reflect all changes transparently and conspicuously in this Privacy Policy.
Cookies
The www.celering.com website uses cookies. A cookie is a small text file that is downloaded to your device – whether computer, smartphone and/or tablet – and allows us to understand how our Users navigate through our website and remember information from browser sessions. Cookies cannot damage the User's device and, in addition, they are very useful, as they help to identify and resolve errors, providing an improvement in the interactive services offered and the adaptation of the content to the User's preferences.
Celering uses its own and third-party cookies, which allow us to remember browsing data to improve the browsing experience.
If you do not want to receive cookies, you can configure your Internet browser to delete them, block them or warn you in case of their installation.
If you want to continue unchanged, you just have to continue browsing the website.
What type of cookies does www.celering.com use?
- Technical cookies: these are those that allow the User to use the different options or navigation services on the website, such as session identification or the completion of a purchase process or registration. Its deactivation affects the operation of the website.
- Third-party cookies: these are those that are sent to the User's computer from a domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies.
- Personalisation cookies: these are those that allow the User to access a service with predefined general characteristics such as language or country settings.
- Analysis cookies: these are those we use to monitor the behavior of Users on our website and consequently to be able to improve the platform based on the analysis of the usage data made by Users of the service.
- Behavioural advertising cookies: these persistent cookies store information on the User's behaviour in order to develop a specific profile and display advertising appropriate to it in different advertising spaces.
How to disable or delete cookies and revoke consent?
If you do not want to allow the use of cookies on our website, follow the instructions below:
These procedures are subject to modification by browser developers, so we cannot guarantee that they will conform to the latest version of the browsers.
Internet Explorer
In the "Internet Tools > Options" menu, go to the "Privacy" tab, select the "Advanced" tab, and tap on the "Advanced" button. Select the "Override automatic cookie management" checkbox. Check the "Activate," "Block," or "Ask" boxes. We recommend activating the option "Always accept session cookies" to allow optimal navigation on our Website.
Firefox
Chrome
From the "Tools > Settings" menu, go to the "Privacy > Content Settings" tab. If you don't want to allow its installation, you can select the "Block site data and third-party cookies" option.
Safari
In the "Tools > Preferences" menu, go to the "Privacy" tab. In the "Block cookies" menu, select the "Always" or "Never" box.
If you are using another browser, you can find out more about how to set up the installation of cookies through the help or assistance section of that browser. If you need help with your browser cookie settings, please email us at hola@celering.com and we will get back to you as soon as possible with the necessary information.
18. Jurisdiction and Governing Law.
Any litigious issues that may arise from the application, compliance, non-compliance or interpretation of these T&C of the Website, as well as the relationship between Celering and the Users will be governed in accordance with Spanish law. Both Celering and the Users agree to expressly submit to the exclusive jurisdiction of the Courts and Tribunals of the city of Madrid, provided that no other mandatory jurisdiction is applicable.
